1. Information We Collect
When you use TronPe, we may collect the following information:
- Personal Information: Name, mobile number, email address, and other details provided during registration.
- Transaction Information: Transaction IDs, payment status, transaction amounts, timestamps, and related details.
- Technical Information: IP address, browser type, device information, and website usage data.
- Support Information: Details, messages, screenshots, and other information you share when raising a support ticket.
2. How We Use Your Information
We may use your information to:
- Create and manage your account.
- Process and monitor transactions.
- Provide customer support and resolve reported issues.
- Send important service-related updates.
- Improve our platform and user experience.
- Detect suspicious activity and prevent misuse.
- Meet applicable legal and regulatory requirements.
3. Information Sharing
TronPe does not sell your personal information.
We may share relevant information with payment service providers, technology partners, service providers, or authorized entities when necessary to provide our services, process transactions, address disputes, or comply with applicable laws.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no online platform or electronic transmission method can guarantee absolute security.
5. Cookies and Website Data
Our website may use cookies and similar technologies to improve website functionality, understand usage patterns, and enhance your browsing experience.
You can manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.
6. Data Retention
We retain personal and transaction-related information for as long as necessary to provide our services, resolve disputes, maintain records, and comply with applicable legal requirements.
7. Your Privacy Rights
Subject to applicable laws, you may request access to, correction of, or deletion of certain personal information.
Some information may need to be retained where required for legal, financial, security, or operational reasons.
8. Third-Party Services
Our platform may interact with third-party payment providers or external services. Their privacy practices are governed by their own policies.
We encourage you to review the relevant third-party privacy policies when using those services.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements.
Any updated version will be published on this page with a revised effective date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us through the support system available on TronPe.